Accessibility & Languages
Adult Protection
If you are concerned about the safety and wellbeing of an adult, contact your local council or call the police on 101. In an emergency, always call the police on 999 immediately.
Benefits & Money Advice
Citizens Advice Scotland
T: 0801 028 1456
cas.org.uk
Child Protection
If you are concerned about the safety and wellbeing of a child, contact your local council or call the police on 101. In an emergency, always call the police on 999 immediately.
NSPCC: For Adults Concerned About Children
- If you have any concerns about a child, trust your instincts and contact the NSPCC Helpline. Their specialist team will listen, advise and take any action needed.
- A voice Helpline is currently available 10am–8pm Monday to Friday. You can still email help@NSPCC.org.uk or complete our report abuse online form at any time for free. If you think a child is in immediate danger, please call the police on 999 straight away.
ChildLine: For Children & Young People with any Worries
ChildLine are here for you, whatever’s on your mind. They’ll support you, guide you and help you make decisions that are right for you.
T: 0800 1111
childline.org.uk
Education for Children & Young People
My Rights, My Say
Independent advocacy for children aged 12-15 with additional support needs in education
myrightsmysay.scot
REACH
REACH can help children and young people to understand their rights to be included, listened to and involved in decisions about their education.
reach.scot
Education for Parents & Carers
Enquire
Enquire is the Scottish advice service for additional support for learning.
T: 0345 123 2303
enquire.org.uk
Govan Law Centre Education Law Unit
Govan Law Centre’s Education Law Unit is Scotland’s expert legal resource in the field of school education.
T: 0800 043 0306
govanlawcentre.org/education-law-unit
Let’s Talk ASN
For parents of children with additional support needs who may require support in relation to a dispute or potential dispute with an education authority. A partnership between Govan Law Centre and Barnardo’s, the service provides advocacy support for families with a right of reference to the ASN Tribunal for Scotland.
T: 0141 440 2503
enquire.org.uk/service/lets-talk-asn-national-advocacy-service-for-additional-support-needs
Employment
Legal Services Agency (LSA)
Advice and assistance for people having problems at work, ensuring they know their legal rights and entitlements. Equality and human rights are at the heart of LSA’s work.
T: 0141 353 3354
lsa.org.uk/how-we-help/employment
Food Banks
For a list of food banks across Scotland, click here
Housing
Govan Law Centre Prevention of Homelessness Law Unit
Specialist solicitors, vulnerable person caseworkers, money advice and welfare rights workers based in offices in Govan and Govanhill, covering all of Glasgow
T: 0800 043 0306
https://govanlawcentre.org/prevention-of-homelessness-project/
Legal Services Agency
LSA’s Housing Team can assist with a wide range of housing law issues, from early advice on homeless applications, to defending evictions and repossessions, and tenancy and disrepair issues
T: 0141 353 3354
https://lsa.org.uk/how-we-help/housing/
Shelter Scotland
T: 0808 800 4444
scotland.shelter.org.uk
Citizens Advice Scotland
T: 0801 028 1456
cas.org.uk
Independent Advocacy
Scottish Independent Advocacy Alliance
The Scottish Independent Advocacy Alliance promote, support and defend the principles and practice of independent advocacy. You can search for advocacy in your area via their website: siaa.org.uk/find-an-advocate/
Legal
Scottish Child Law Centre
The Scottish Child Law Centre provides free and confidential legal advice about Scots Law relating to children and young people.
T: 0131 668 4400
sclc.org.uk
Clan Child Law
Clan Childlaw is Scotland’s law centre for children and young people. They exist to protect and strengthen children’s rights and improve their lives.
T: 0808 129 0522
clanchildlaw.org
Children & Young People’s Commissioner Scotland
The Children and Young People’s Commissioner Scotland protects the human rights of children and young people.
cypcs.org.uk
JustRight Scotland
JustRight Scotland Provides a child-centred legal service, which specifically focuses on the areas where refugee and migrant children find it difficult to realise their rights, including in the immigration/asylum and childcare systems. It also provide services for adults, and legal factsheets in different languages.
www.justrightscotland.org.uk
Social Work
Mygov.scot gives people and businesses information about and access to public services in Scotland. To search for your local Social Work office, click on this link: https://www.mygov.scot/social-services or contact your local council